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The options for fulfillment of a digital product are:. Automatically create fulfillments - If you select this option, then after a successful payment, customers who purchase this product are automatically emailed a download link and the order is marked as fulfilled. Manually create fulfillments - If you select this option, then you need to manually mark the order as fulfilled before a download link is emailed to the customer.

Use this option when the product is a mix of a digital and physical products, such as a vinyl record with an MP3 download. If you want to use Manual fulfillment because the product contains a physical component, but you also want to send the digital component to the customer immediately after purchase, then you can send the customer a manual download link. You can review your digital attachments and set a download limit on the Digital Downloads app page.

A download limit controls the number of times that a customer can download a digital product. The Orders section provides you with an overview of all orders containing digital downloads that have been purchased through your store.

This section shows you:. Like the Orders page in the admin, you can click each entry to view that order's details. The Orders section also tells you any time a download was completed, the customer's IP, as well as which browser and operating system were used to download the digital item. You can deactivate a customer's download link to prevent them from being able to download the product.

The CSV file export option, which is at the bottom of the Orders page, generates a spreadsheet file of all digital orders that have been processed by the app.

This means that even if the customer has not yet downloaded the product, there is still a record of the customer's order in this report. But, this app? It's far exceeded my expectations. Michael is phenomenal and timely and ahem patient when it comes to helping me help my customers. Learn more on shopify. Shopify uses cookies to provide necessary site functionality and improve your experience.

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Search Search. Opens in a new window Opens an external site Opens an external site in a new window. Digital Downloads by Uplinkly by Uplinkly. Free plan available. Instant Product Delivery Uplinkly Digital Downloads instantly delivers your digital content, no manual fulfillment required! About Digital Downloads by Uplinkly. No messy code edits or complex setup required! Reliably Deliver Digital Files We have flexible delivery methods to suit your business.

Your customers will always have access to their purchases. Instant or Delayed Delivery Immediately deliver after payment or send the files when you are ready - you have full control. Some apps restrict you to either physical or digital products. Avoid messy third party domains, weird broken links or menus. Want to limit the number of times a customer can download files? Hassle-free Automatic Refunds Avoid wasting your time, Digital Downloads handles your refunds without any manual work.

Turn on suggestions. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Showing results for. Search instead for. Did you mean:. English Change your country or region. Log in. Shopify Discussion. How to customize branded Shopify Digital Downloads App email notifications? New Member. Hello everyone, Wondering if anyone if anyone knows more about customizing branded email notifications for the Shopify Digital Downloads App aside from the basic liquid variable modifiers in the email templates: We tried designing a email template within Klaviyo , then exporting HTML and placing it in the body of the email template, but the app doesn't read the code.

Reply 1 1. Good day Neffie, I fear your wish is currently doomed. Hope this helps Important Links. Top Contributors. User RANK. View all. Community Browser. Shopify Community.