Ps4 game downloaded but wont open

Make sure you are signed in to the correct account. Check that your console has the latest system software installed. Update PS5 system software. Manage PS5 console storage space. Find and download games. Safe Mode on PS5 consoles. Restore your licenses. Visit the guide below to restore licenses on your console.

Restore licenses on PS5 consoles. Open ports on your router and check the firewall settings. For help with port opening and router settings, please contact your ISP Internet service provider. Update PS4 system software. Manage PS4 console storage space. Safe Mode on PS4 consoles. Check transaction history. Activate primary PS4 console. This guide will help you remove the padlock so that you can get back to playing a game.

The locked icon is generally a piracy prevention system. This exists to stop one person sharing games with others that they do not have a license to play. If you owned a PS3, you might remember that one person could purchase a digital game and others could log in with that account download it and they would be able to play that game forever. Sony wants to limit this so that only the person who paid for the game gets to play it.

It makes sense, but it does get in the way. Even if you are not game sharing, you will run into some issues with games that are locked if you own two PS4 consoles. Here is some help to unlock them. If you are experiencing this issue, you will likely be familiar with the primary and secondary PS4 system.

The primary PS4 will store licenses on the machine and you will not need to constantly revalidate. This means the lock icon will never appear. If you are using a secondary PS4, you need to have an active internet connection to validate the license. Any failure in these requests to validate will cause the games to lock. For fixing the PS4 game locked icon issue, I will assume that switching the PS4 to primary is not currently an option for you. The following steps will allow you to fix the problem assuming you are not sharing games with friends.

If you were playing a game and it is in suspend mode, you will see the game is active, but the padlock is preventing you from loading the game. Message 2 of 64 , Views. November Exactly what mine has done. Message 3 of 64 , Views.

Reply 0. November Tried it right away and no luck. Tried deleting then installing in safe, still no luck. Message 5 of 64 , Views. November Same issue tried all of those fixes. Still no go. Any luck for u. Message 6 of 64 , Views. November jeffbgoofy DarthMasonLydia Sorry to hear that you are having issues with installing the game. Message 7 of 64 , Views. November K cleaned and started download again.

Message 8 of 64 , Views. November DarthMasonLydia Cool, let us know if you have any other issues. Message 9 of 64 , Views. November Same issue. Returning game. Utterly disappointed! Had pre-ordered for a month. Message 10 of 64 , Views.