I cleaned the print head three times, but my printout still has white or dark lines running through it. I see the message Printer is Offline when I try to print with a wireless connection in Windows. I'm having paper feed problems. Cloud or Mobile. What is Epson Connect? Copy or Print. Select the questions to view the answers Printing or scanning is slow over my wireless connection. How do I print a multi-page document from Windows or my Mac so it stacks in the correct page order?
How do I print a borderless photo from Windows or my Mac? How do I copy a document or photo using my product's control panel? How do I set up my product for the fastest printing? Printing is slow or the printer stops printing when I try to print from Windows or my Mac. How do I print labels in Microsoft Office?
I can print with a wireless connection on my home network but not on a VPN virtual private network. It takes a long time to copy a document. Error Messages or Lights. Select the questions to view the answers I see the message Unable to connect to network scanner.
Check the scanner, network, and connection settings. I see the message Printer is Offline when I try to print with a wireless connection on my Mac. Select the questions to view the answers How do I change the baud rate or fax speed on my product? Will I lose faxes if the product is turned off? How do I clear the fax header on the product? I can send a fax but can't receive one.
How do I save faxes to my Windows computer instead of printing them? How do I save faxes to my Mac instead of printing them? What does a flashing received fax light mean? When I send a handwritten fax, the recipient can't read the fax. How do I confirm my fax was sent?
I'm having trouble sending or receiving faxes. How do I create a header for my faxes? Can I use a pre-paid calling card to send a fax? The quality of my fax is poor. How do I use an answering machine with my fax? How do I send a fax from my product control panel? How do I send a fax using the Fax Utility on my Mac?
How do I send a fax using the Fax Utility in Windows? How do I restore my original fax settings? How do I add a pause when I enter a fax number on the product's control panel? How many pages can I store in the fax memory? Can I use digital voicemail with my fax? The fax header gets cut off when I send a fax.
I cannot access the fax settings on my product's control panel. Select the questions to view the answers How do I reset the ink levels for my product? How do I refill the ink tanks? How do I know when an ink tank needs to be refilled? Which Epson ink bottles should I use with this product?
Are there any safety precautions I should take when handling the ink? I see a message on the LCD screen prompting me to reset the ink levels, but the ink levels are not below the lower line on the ink tank.
I spilled ink. Select the questions to view the answers How do I replace the maintenance box? I refilled the ink tanks after they were expended, but my nozzle check pattern still prints with gaps. Paper or Media. Select the questions to view the answers How do I create a custom paper size for my product in Windows?
Which type of paper can I print on? Does the type of paper I use really make a difference? How do I know which paper or media type to select in my product's driver? Notes: This firmware update should only be used if your printer's control panel displays a recovery mode error. A USB cable is required. Make sure no other USB devices are connected to the computer during the update process.
Do not unplug, power-off or attempt to use the printer during the update process. This update may take up to 15 minutes to complete. Express your creativity! Epson iPrint makes printing easy and convenient whether your printer is in the next room or across the world. Try this step-by-step interactive guide if you see a Printer Offline message and are having problems printing from Windows on a wireless network. Try this step-by-step interactive guide if you see a Printer Offline message and are having problems printing from a Mac on a wireless network.
Try this step-by-step interactive guide if your printout appears blurry, smeared, faint, grainy, has gaps or white lines, or has incorrect colors. Try this step-by-step interactive guide to clear error messages that appear on the control panel. This document contains an overview of the product, specifications, basic and in-depth usage instructions, and information on using options. This document provides quick reference for common uses and describes Epson's limited warranty for this product.
Safety Data Sheets provide important information about ink cartridge composition, precautions for safe handling and use, regulatory considerations, and more. Protect your Epson product beyond the standard warranty period with an Epson extended service plan. If you are unable to find an answer on our web site, you can email your question to Epson Support. Phone : Hours : Monday — Friday 7 am — 4 pm PT.
Epson ET Downloads not available on mobile devices. Description : This file obtains and installs everything you need to use your Epson ET wirelessly or with a wired connection. Compatible systems : macOS Printer Driver v Description : This file contains the Epson Printer Driver v Scanner Driver and Epson Scan 2 Utility v6.
Remote Print Driver v Epson ScanSmart v3. Description : This file contains Epson ScanSmart v3. Epson Event Manager v2. Description : This file contains the Event Manager Utility v2. Epson Software Updater v2. Description : This file contains Epson Software Updater v2. Epson Connect Printer Setup Utility v1. Uninstaller v1. Description : This file contains the Epson Uninstaller Utility v1. EpsonNet Config Utility v4. Epson Fax Utility v1.
Description : This file contains the Epson Fax Utility v1. Mobile Apps. Epson iPrint App for iOS. Description : Epson iPrint makes printing easy and convenient whether your printer is in the next room or across the world. Admin Tools. Top FAQs. Select the questions to view the answers How do I scan using my product's control panel? How do I enable automatic double-sided printing for my product in Windows or on my Mac?
My printout has incorrect colors. What should I do? How should I load envelopes? My product is printing blank pages. How do I connect my product to my wireless network using the product's control panel? I cannot scan over a network. I cleaned the print head three times, but my printout still has white or dark lines running through it. I see the message Printer is Offline when I try to print with a wireless connection in Windows.
I'm having paper feed problems. Cloud or Mobile. What is Epson Connect? Copy or Print. Select the questions to view the answers Printing or scanning is slow over my wireless connection.
How do I print a multi-page document from Windows or my Mac so it stacks in the correct page order? How do I print a borderless photo from Windows or my Mac? How do I copy a document or photo using my product's control panel? How do I set up my product for the fastest printing? Printing is slow or the printer stops printing when I try to print from Windows or my Mac.
How do I print labels in Microsoft Office? I can print with a wireless connection on my home network but not on a VPN virtual private network. It takes a long time to copy a document. Error Messages or Lights. Select the questions to view the answers I see the message Unable to connect to network scanner. Check the scanner, network, and connection settings.
I see the message Printer is Offline when I try to print with a wireless connection on my Mac. Select the questions to view the answers How do I change the baud rate or fax speed on my product? Will I lose faxes if the product is turned off? How do I clear the fax header on the product?
I can send a fax but can't receive one. How do I save faxes to my Windows computer instead of printing them? Are you looking for an installation guide for the Epson printer? This is what you need — a step-by-step installation guide for Epson printers.
No matter which system you use: window or Mac, you can find a step-by-step installation guide here. Before you start installing, you need to connect the printer to the network so that you can use it from your computer. Follow the steps in the guide to prepare the printer and connect it to the network. The easy driver will automatically recognize your system and find the right drivers for it. Search for:. Save as on your Laptop or PC. Run the software, by double-clicking on the software.
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